Privacy Policy

These terms of use (“Terms of Use” / “Terms”) apply to Your use of https://greenstitch.io/(“Website”) operated by Greenstitch Technologies Private Limited, CIN No. U62013KA2023PTC172387, a company with its registered office at Flat No 143, prestige Silver Sun Apts Devarabeesanahalli Bangalore Bangalore 560103 karnataka (“GreenStitch”) and/or any of its Group Entities (defined below) (hereinafter individually and collectively referred to as “GreenStitch”, “Company”, “We”, “Us”, “Our”).

We are committed to protecting the Website users’ (“You” or “Your” or “User” as applicable) privacy and the information that You share while using the Website. We value the trust You place in Us and also intend to provide You with the best quality services (“Services”) on our Website that is hassle free and seamless. That’s why, We maintain the highest security standards for securing the transactions and Your information.

This Privacy Policy specifies the manner in which personal data and other information is collected, received, stored, processed, disclosed, transferred, dealt with or otherwise handled by the Company. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party through the Website, and any Third-Party Sites (defined below) that You access or use in connection with the Services offered on the Website.

Please read the Privacy Policy carefully prior to using or registering on the Website or accessing any material, information or availing any Services through the Website. All capitalized terms used and not defined in this Privacy Policy shall have the meaning ascribed to them under the Terms of Use.

By visiting the Website You accept and agree to be bound by the terms and conditions of this Privacy Policy. This Privacy Policy is incorporated into and subject to Our terms of use (“Terms”) available at https://greenstitch.io/terms-and-conditions and shall be read harmoniously and in conjunction with the Terms.

This Privacy Policy (i) is an electronic record under the Information Technology Act, 2000 read with rules and regulations made thereunder and is generated by a computer system; and (ii) will not require any physical, electronic, or digital signature.

COLLECTION OF INFORMATION:
1. We collect Personal Information (defined below) from You when You visit the Website, and/or register for a demo on the Website.
2. This Privacy Policy applies to the following information:
  1. You may provide certain information to Us voluntarily while browsing on the Website and/or registering for a demo on Our Website, including name, email, phone number, and company name. You voluntary consent to Us collecting this information and We hereby agree and acknowledge that We will collect, use, and store such details in compliance with Applicable Laws and this Privacy Policy.
  2. We may ask You to provide certain additional information about Yourself on a case-to-case basis. All information disclosed by You shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/negligence of the information disclosed shall lie on the Company nor will the Company be in any way responsible to verify any information obtained from You.
  3. The above information is collectively referred to as (“Personal Information”).
3. Non – Personal and Automatic Information: We may also collect certain non-personal information, such as Your internet protocol address, web request, operating system, browser type, URL, internet service provider, IP address, aggregate user data, browser type, software and hardware attributes, pages You request, and cookie information, etc. which will not identify You specifically (“Non - Personal Information”), while You browse, access or use the Website. We receive and store Non – Personal Information by the use of data collection devices such as “cookies” on certain pages of the Website, in order to help and analyze Our web - page flow, track user trends, measure promotional effectiveness, and promote trust and safety. We offer certain additional features on the Website that are only available through the use of a “cookie”. We place both permanent and temporary cookies in Your computer’s hard drive.
4. User communications: If You choose to message Us or leave Us feedback, We will collect and store such information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support, respond to queries, inquires, troubleshoot problems and improve the Services. Any correspondence from You to Us, such as emails or letters, or if other users or third parties send Us correspondence about Your activities on the Website, We may collect and retain such information into a file specific to You for responding to Your request and addressing concerns in relation to Your use of the Website.
USE OF INFORMATION:
1. We use the Personal Information, other information and non-Personal Information, for the following purposes:
  1. To provide and improve the Services and features on the Website;
  2. To improve functionality of the Services and/or the Website;
  3. To resolve disputes, troubleshoot problems and provide You with technical and other support;
  4. To help promote a safe Service on the Website and protect the security and integrity of the Website, the Services and the Users;
  5. To help promote a safe Service on the Website and protect the security and integrity of the Website, the Services and the Users;
  6. To customize Your experience on the Website or share marketing material with You;
  7. To detect, prevent and protect Us from any errors, fraud and other criminal or prohibited activity on the Website;
  8. To enforce and inform or update about Our Terms;
  9. To send notifications to You;
    1. To process and fulfil Your request for Services or respond to Your comments, and queries on the Website;
    2. To contact You;
    3. To allow Our business partners to present customized messages to You;
    4. To communicate important notices or changes in the Services provided by the Company, use of the Website and the terms which govern the relationship between You and Us;
    5. To prevent and identify suspicious /other illegal transactions in order to mitigate risks relating to money laundering and other illegal activities; and
    6. For any other purpose after obtaining Your consent at the time of collection.
  10. You also specifically agree and consent to Us collecting, storing, processing, transferring, and sharing information (including Personal Information) related to You with third parties such as with entities registered under Applicable Laws, as may be necessary for providing Services to You or improving the Services provided to You.
  11. We may also combine Your information that We receive from other sources with the information that You provide to Us and the information that We collect about You (“Combined Information”). We may use this Combined Information for any of the purposes set out above.
SHARING OF INFORMATION:
1. External Sharing:
  1. You understand that We may share or disclose Your Personal Information to third party vendors, partnered financial institutions, consultants, and other service providers who work for the Company or are associated or have partnered with the Company or provide Services, or assist the Company in providing Services, through the Website and are bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them. This disclosure may be required for Us, for instance, to process Your Personal Information, and to facilitate and assist Our marketing and advertising activities/initiatives, for undertaking auditing or data analysis, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Services. We do not disclose Your Personal Information to third parties for their marketing and advertising purposes without Your explicit consent.
  2. The Company may also disclose Your information, to the extent necessary: (a) to comply with Applicable Laws and to respond to lawful requests and legal process; (b) for detecting and preventing against actual or potential occurrence of identity theft, fraud, money laundering, abuse of Services and other illegal acts; (c) to protect the rights and property of the Company, Our users, and others, including to enforce the Terms; (d) for responding to claims that an advertisement, posting or other content violates the Intellectual Property Rights of a third party; (e) if the Company is under a duty to disclose or share Your Personal Information in order to enforce or apply Our Terms and other agreements or to protect Your property and other rights, and (f) in an emergency to protect the personal safety and assets of the Company, the Users, or any person. In any such event the Company is in no manner responsible for informing You or seeking Your approval or consent.
  3. We may, in compliance with Applicable Laws, share/transfer/assign all of Your Personal Information and other information with any other business entity(ies), in the event of a merger, sale, re-organization, amalgamation, joint ventures, assignment, restructuring of business or transfer or disposition of all or any portion of Our business.
  4. Please note that any third-parties We may be sharing Your Personal Information to may have their own privacy policies governing the storage and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these third-parties. You agree and acknowledge that We are not liable for the unauthorised disclosure or breach of Your Personal Information, by these third-parties.
2. Internal Sharing: We may share Your Personal Information, with any member of Our Group. The term “Group” includes, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, including the parent entity, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any relative of such person. In the event that We sell any business or assets, We may disclose Your Personal Information to the prospective buyer of such business or assets. If the Company or substantially all of its assets are acquired by a third party, the Personal Information held by it about its Users will be one of the transferred assets of such acquisition. For the avoidance of any doubt, it is hereby clarified that GreenStitch & its subsidiaries are included within the term ‘Group’ defined hereunder.
3. With Advertisers and Advertising Networks: We do not disclose sensitive personally identifiable information about Our Users to any advertisers, but We may provide them with aggregate information about Our Users (for example, We may inform them that any given number of women in a specified age group clicked on their advertisement on any given day) to select and serve relevant adverts to You. We may also use such aggregate information to help advertisers reach the kind of audience they want to target.
INTERNATIONAL TRANSFERS OF YOUR PERSONAL INFORMATION:
1. We may provide information about the circumstances in which Your Personal Information may be transferred to countries outside India, more specifically to the Company’s servers in foreign jurisdictions. Where We transfer, store or process Your information outside India, We have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.
SECURITY PRECAUTIONS AND MEASURES:
1. Our Website has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with Applicable Laws.
2. We cannot however ensure or warrant the security of any information You transmit to Us or guarantee that Your Personal Information and/or other non-Personal Information provided for availing the Services or Website may not be accessed, disclosed, altered, or destroyed by a breach of any of Our security measures and safeguards. It is further clarified that You have and so long as You access and/or use the Website (directly or indirectly) the obligation to ensure that You shall at all times take adequate safeguards, at Your end, to preserve the integrity and security of Your data which shall include and not be limited to Your Personal Information.
3. This Privacy Policy and the security controls and practices implemented by the Company to protect Your Personal Information comply with the reasonable security practices and procedures prescribed under Applicable Law, to the extent applicable.
4. Although We do our best to protect Your Personal Information, We cannot guarantee the security of Your Personal Information at the time transmission over the internet. Any of any Personal Information that You provide Us voluntary or that We collect with Your consent is at Your own risk. We are not responsible and will not be liable for breach of the security of Your Personal Information transmitted over the internet. Once We have received Your information, We will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
DATA RETENTION:
1. We may, at Our sole discretion, retain any Personal Information or non-Personal Information provided by You, for resolution of disputes, for the purpose of investigations or ongoing prosecutions or in case of any suspicious/illegal transactions, for enforcement of any agreements, and/or as necessitated under Applicable Laws. The retention period may be extended in accordance with the Applicable Laws.
2. We make no warranties and shall not be liable regarding non-availability or non-retention of any information and/or data provided by You.
LINKS TO OTHER THIRD-PARTY WEBSITES AND COLLECTION OF INFORMATION:
1. Our Website may provide links to other third - party platform (“Third – Party Sites”) that may collect Your Personal Information including Your IP address, browser specification, or operating system. The Company is not in any manner responsible for the security of such information or their privacy practices or content of those Third–Party Sites.
2. Additionally, You may also encounter “cookies” or other similar devices on certain pages of the Third–Party Sites and it is hereby clarified by the Company that it does not control the use of cookies by these Third–Party Sites. These Third-Party Sites may have their own privacy policies governing the storage and retention of Your information that You may be subject to. This Privacy Policy does not govern any information provided to, stored on, or used by these Third-Party Sites. We recommend that when You enter a Third-Party Site, You review the Third-Party Site’s privacy policy as it relates to safeguarding of Your information. You agree and acknowledge that We are not liable for the information published in search results or by any Third-Party Sites.
YOUR DATA PROTECTION RIGHTS:
1. We would like to make sure you are fully aware of all of Your data protection rights. Every User is entitled to the following:
  1. The right to withdraw consent: You may choose to withdraw Your consent provided hereunder at any point in time. Such withdrawal of the consent must be sent in writing to hello@greenstitch.io.
  2. The right to access: You have the right to request Us for copies of Your Personal Information. We may charge You a small fee for this service.
  3. The right to rectification: You have the right to request Us to correct any Personal Information You believe is inaccurate. You also have the right to request Us to complete the Personal Information You believe is incomplete.
  4. The right to erasure: You have the right to request Us to erase Your Personal Information or We will delete Your Personal Information under any of the following conditions:
    1. the Personal Information are no longer necessary in relation to the purposes for which they were collected or otherwise processed,
    2. You withdraw Your consent to the processing of Your Personal Information; and
    3. Any other condition subject to Applicable Laws.
  5. The right to restrict processing: You have the right to request Us to restrict the processing of Your Personal Information, or We will restrict the processing of Your Personal Information under the following conditions:
    1. The accuracy of Your Personal Information is contested by You, for a period enabling Us to verify the accuracy of Your Personal Information;
    2. We no longer need Your Personal Data for the purposes of the processing, but are required by You for the establishment, exercise or defence of legal claims; and
    3. Any other condition subject to Applicable Laws.
  6. The right to object to processing: Subject to Applicable Law, You have the right to object to Our processing of Your Personal Information.
  7. The right to data portability: Subject to Applicable Law, You have the right to request that We transfer Your Personal Information to another organization, or directly to You, under certain conditions.
2. Should You wish to exercise any of these rights, please write to Us at hello@greenstitch.io. Once You make a request to Us, We will reach out to You with Our response on Your request within a period of 30 (thirty) days.
GOVERNING LAW AND JURISDICTION:
1. This Privacy Policy and Your use of the Website shall be governed and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of Courts in Bengaluru, India for any disputes arising from or in connection with this Privacy Policy.
CHANGES TO OUR PRIVACY POLICY:
1. We reserve the right to amend this Privacy Policy from time to time to ensure that this Privacy Policy is consistent with any developments to the Website and Services, the way We use Your Personal Information and any changes to the Applicable Laws including applicable data protection laws. We will make available the updated Privacy Policy on the Website. . You are advised to regularly check for updates and read the Privacy Policy that applies to Your access and use of the Website. The most updated version of the Privacy Policy can be accessed by You on Our Website, which will be hyperlinked at the bottom of the Website. . You are encouraged to visit the Website from time to time to ensure that You are well informed of Our latest policies in relation to personal data protection. All communications, transactions and dealings on the Website shall be subject to the latest version of this Privacy Policy in force at the time.
2. You may determine if any such revision has taken place by referring to the date on which this Privacy Policy was last updated.
GRIEVANCE OFFICER:
1. If You have any grievance with respect to the Website or the Services, You may write to the grievance officer, the name and contact details have been provided below:
  Name: Narendra Makwana
  Email: hello@greenstitch.io
QUERIES REGARDING THE PRIVACY POLICY:
1. Please feel free to contact us at hello@greenstitch.io regarding any questions on the Privacy Policy.